ck777's Privacy Policy

ck777 takes the privacy of its users seriously. This privacy policy explains what information is collected from users of our platform, how that information is processed, and under what circumstances it may be shared with third parties.

This policy applies to ck777's main website, mobile application, and all associated services. Reading our Terms and Conditions will give you a clear understanding of the overall framework for using the platform. This privacy policy and the terms and conditions complement each other.

You must be at least 21 years old. Anyone under 21 is not permitted to register or operate an account at ck777, and no information is collected from them.

ck777 collects only the information necessary to provide its services smoothly. A detailed breakdown of the information collected is given below:

2.1 Registration Information

• Full name and date of birth
• Username and password
• Email address
• Mobile number
• Identity document details (such as national ID or passport number — for identity verification)

2.2 Financial Information

• Payment method details: information required for bKash, Nagad, Rocket, or bank transfer
• Deposit and withdrawal transaction history
• Bank account or mobile banking number

2.3 Automatically Collected Information

• IP address and device information
• Browser type and version
• Logs of site visit times, pages viewed, and activity
• Cookie and session data

2.4 Gaming Activity Information

• Game history, bet amounts, and results
• Bonus usage records
• VIP status and rewards information

The collected information is used for the following specific purposes:

ck777 has adopted modern technical measures to protect user data. All data is transferred via SSL encryption and stored on secure servers. The main security layers are listed below:

4.1 Technical Security

• All data encrypted via SSL/TLS protocol
• Firewall and intrusion detection systems active
• Secure and isolated database environment
• Regular security audits are conducted

4.2 Administrative Security

• Only authorized staff can access specific information
• Staff receive strict training on maintaining confidentiality
• Every data access action is logged and monitored

4.3 Data Retention Period

Information for active accounts is retained for the duration of service. Even after an account is closed, information may be retained for the applicable period required by legal obligations and financial record-keeping needs.

ck777 never sells your personal information to third parties for commercial purposes. However, specific information may be shared with specific parties in the limited circumstances below:

• Payment Service Providers: Financial information required to process bKash, Nagad, Rocket, and bank transfers is shared with the institutions that complete those transactions.
• Technology Partners: Technology service providers required to operate the platform receive access to only the minimum information necessary for their work.
• Legal Authorities: If a competent court or government authority requests information through a legal process and it falls within a legal obligation, it will be provided.
• Fraud Prevention Agencies: Limited information may be shared with verification agencies as needed to protect users' accounts and funds.

In no case may a third party use your information beyond the purposes directed by ck777.

The ck777 website and app use cookies. Cookies are small text files stored on your device that help improve site performance and user experience.

6.1 Types of Cookies We Use

• Essential Cookies: Required for managing login sessions and core platform functions. Without these, the site does not work properly.
• Functional Cookies: Used to remember your preferences (such as language selection).
• Analytical Cookies: Collect anonymous statistics to understand which pages of the site are used most.

6.2 Cookie Control

Non-essential cookies can be disabled by changing your browser settings. However, disabling essential cookies may cause some site functions to stop working properly.

Regarding your personal information at ck777, you have the following rights:

• Access: You may request a copy of the information we hold about you.
• Right to Correction: If your information is incomplete or incorrect, you may request that it be corrected.
• Right to Deletion: Where there is no legal obligation preventing it, you may request that your information be deleted in certain circumstances.
• Objection to Processing: The right to object to the processing of your information for specific purposes.
• Data Portability: You may request your information in a commonly used electronic format.

To exercise these rights, contact our support team. We are available 24/7 in both Bengali and English via live chat and email to respond to your requests. Reading the responsible gaming guidelines on our site will inform you about all aspects of managing your account.

ck777's services are strictly for individuals aged 21 and above. No personal information is intentionally collected from anyone under 21. Age verification is mandatory at registration and is also reconfirmed during account verification.

If we become aware that information from a minor has been collected by mistake, it will be deleted immediately and the associated account will be closed.

ck777 reserves the right to review and update this privacy policy as needed. Notice of any significant changes will be sent to the registered email address or clearly announced on the website. Continued use of the platform after changes constitutes acceptance of the updated policy.

Visit our About Us page to learn about other important aspects of our services.

If you have any questions, objections, or requests regarding this privacy policy, contact our support team through the following:

• Live Chat: Directly via the website or app, 24/7
• Email: [email protected]

We are able to assist in both Bengali and English on any privacy-related matter.